VERBAVERBA

Write to karlhadwen[at][gmail][dot][com] and a person will answer, usually within two working days. It helps to say which iPhone you have, which version of iOS it runs, and what you were doing when it went wrong.

COMMON QUESTIONS

It cannot hear me. Verba needs the microphone and speech recognition. Open Settings › Verba and turn both on. Recognition happens on your device, so it also works in a tunnel.

My progress has gone. Your level and streak are kept in iCloud, so they follow you to a new iPhone or iPad signed in to the same Apple Account. Your journeys and ticket book live on the device: restoring from a backup brings them back.

The lesson is too fast, or too easy. The machine sets the length of a journey — one to ten minutes — and the difficulty follows how you have been answering. Keep going and it will settle.

Reporting an ad or a line of Selene's. On a sponsored ticket, press Report this ad. On a conversation, press and hold one of Selene's lines and choose Report this line. Either opens a message to us with only that ad or line in it.

Deleting my data. In the app, open Settings and choose Delete my data: your journeys, level, streak, achievements and what Selene remembers go, from your phone and from iCloud. Game Center scores are managed in your device's Settings. See the privacy policy.

ACCESSIBILITY

Verba supports Reduce Motion and VoiceOver, and says everything it speaks in print too; the ticket's type is set at a fixed size. The accessibility page has the details. If something is unreadable or unreachable, tell us — that is a bug, and we will fix it.

Verba · L'italiano, un viaggio alla volta